At Fintech 360 in Yerevan, Aleksei Veretenov examines the strategic choices involved in ecosystem development. How do the business model, centralised management and the economics of customer contact connect, and why does a collection of services not yet define a customer relationship model?
Participants: Aleksei Veretenov
- Participants
- Aleksei Veretenov
- Publisher / venue
- Fintech 360 / Veretenov on Business
- Recording language
- Russian — per source register
- Duration
- 00:23:56