Aleksei Veretenov explores the relationship between business model evolution and the customer lifecycle. Using examples of communications, preboarding and gamification, he shows approaches to connecting individual interactions into a coherent customer funnel.
Participants: Aleksei Veretenov
- Participants
- Aleksei Veretenov
- Publisher / venue
- Veretenov on Business
- Recording language
- Russian — per source register
- Duration
- 00:21:19