PSB — unified technology platform

Context

Development of a unified corporate banking technology platform connecting front-end services, middleware and core accounting systems.

Objective

Integrate end-to-end digital processes and tools for serving corporate customers.

Role

Unified technology platform development project lead.

Approach

• Mobile banking, web client and a digital customer office.
• Corporate treasury, CRM, transaction and credit workflows, and electronic customer files.
• Microservices architecture and integration with core accounting systems.

Outcome

More than 30 end-to-end digital processes were implemented; relationship manager effort was reduced by 70%. The programme involved more than 250 employees and a budget exceeding RUB 3 billion.